Hulu is amongst the well-known and most popular video-on-demand subscription service based in the United States. Users activate their Hulu account by paying money, and later, it can be used on a wide range of devices to stream their favorite movies and TV shows.
However, recently numerous reports have been coming in where Hulu users can’t stream the movies, and TV shows and the service display a messaging, which says Error Code 301. If you are among those users who get the error when streaming videos, then it is insisted on reading this article till the end.
Here we will discuss the causes of the error and how to fix it using multiple ways. So let’s get started!
What are the Reasons for Hulu Error Code 301?
After getting numerous complaints from multiple users, we tried to investigate the error and looked figured out the reasons due to which the error occurs. Below is a list of some common reasons due to which the error was being occurred.
Slow Internet Connectivity:
One of the most common reasons why Hulu error code 301 appears is trying to stream your favorite videos when connected to a slow internet connection. Because of the slow internet connection, the request times out, and the error 301 appears. For streaming videos on Hulu, the service required at least 4Mbps internet speed and at least 8 Mbps internet speed to stream Hulu Live TV service.
Cookies / Cache:
When you run an application, it stores the app cache to minimize the loading time to provide an enhanced experience. Websites also save the Cache and Cookies for the same purpose. Sometimes, when the Cache and Cookies get corrupted, error code 301 appears on the screen.
Date and Time:
Using incorrect date and time on your device is another common reason that can cause error code 301 when you stream movies or TV shows on your device and prevent you from connecting or using that service.
If the DNS settings of your internet connection have not been configured correctly, this might also display the error code 301 on your device screen. However, in most cases, the network adapter automatically configures the DNS settings by figuring out the best configurations. If your network adapter fails to detect the best possible DNS configuration, you are required to enter the settings manually. If you don’t do that, you will be unable to get access to specific sites.
When you connect multiple devices to your Hulu account simultaneously, it might also cause problems with the service. It also raises security violations as sharing of an account is not allowed, and it can lead the service to think that you are causing trouble to the service to other people, and as a result, when you stream a TV show or movie, it displays the error code 301.
Hopefully, you will have a basic understanding of the nature of the error, so let’s talk about how to resolve the Hulu error code 301.
6 Ways to Fix Hulu Error Code 301
You can try to fix the Hulu error code 301 by performing below stated methods;
Method 1: Switch off the Devices
Switching off your devices is the basic step to troubleshoot the failing device. This process also makes sure that the certain cache is cleared and that the device launches appropriately. It means we will be entirely reinitializing the devices involved in the process by full power cycling them. To do this, you will have to follow the below steps;
- Turn off your device that you are using, whether it is a PC, PlayStation, Xbox, TV, or any other device.
- Unplug the power cable of the device from the electric outlet.
- Push and hold the power button of your device for about 15 to 30 seconds. This process will discharge the leftover current from the device and entirely reinitialize it.
- Plugin the power cable of the device in the electric outlet and turn on your device.
- You are also required to repeat the same process with your internet router.
- That’s it. Now you can go back to the Hulu and stream a video or movie to check whether the error code 301 is fixed.
Method 2: Check Internet Speed
Slow internet connection is another common reason due to which Hulu error code 301 can occur. You can check your internet speed to fix the error. Below is how you can check your internet speed.
- Connect to your computer or any other device you are using through an Ethernet cable.
- Open any web browser from your device.
- Type speedtest.net in the address bar of the browser and hit the Enter key from the keyboard.
- This process will display your internet download and upload speeds. Hulu video requires at least 3.0 Mbps of internet speed and at least 8 Mbps for Hulu Live TV. If your internet speed is below that, it might be the reason why you are getting Hulu error code 301.
Method 3: Clearing Cookies/Cache
As stated earlier, cookies/cache stored by websites to minimize loading time, and when cookies/cache data crashes out, it causes error code 301. You can use this process only if you are using a PC or a Mac device. You can clear cookies and cache and try to fix the Hulu error code 301. Below is how you can do that;
If you are using Google Chrome Browser
- Launch Google Chrome browser from your PC or Mac.
- Click on the menu of Chrome by clicking on the three dots located at the top upper-right corner of the browser.
- Go to the More Tools option and click on the Clear Browsing Data option.
- Select the time period from the list and click on the All-Time option.
- Click on the boxes located beside the first four options to select them.
- Click on the Clear Data option.
- This will clear all the cookies/cache data.
- Now go back to Hulu to check whether the error code 301 is still persisted.
If you are using Mozilla Firefox Browser
- Launch the Mozilla Firefox from your device.
- Click on the menu of the browser by clicking on the three vertical lines located at the top right corner of the browser.
- Go to the Privacy and Security option.
- Click on the Clear Data option located under the Cookies and Site Data option.
- Check the box saying Delete Cookies and Site Data When Firefox is Closed.
- Click on the Clear Data option.
- Go back to Hulu to check whether the Hulu error code is resolved.
Method 4: Configuring DNS Settings
DNS settings, when not appropriately configured, can also be a reason for Hulu error code 301. Usually, the DNS settings are configured automatically by your network adapter, and if not, then you can configure them manually by yourself. Changing the DNS settings method can be different for each device, and below, we are going to list some most used devices.
If you are using a Computer
- Open the Run menu from the menu of your computer or laptop.
- Type ncpa.cpl in the Run text box and press the OK option.
- It will open your internet connection window where you need to right-click on your connection.
- Click on the Properties option.
- It will open a new window. Locate the option saying Internet Protocol Version 4 (TCP\IPV4) and click on it.
- Click on the radio button saying Use the Following DNS Server Addresses option to enter the DNS server address.
- In the Preferred DNS Server text box, type 184.108.40.206.
- In the second box saying Alternate DNS Server, type 220.127.116.11
- Click the OK option to save the DNS settings you have made.
- Go back to Hulu to check if the error code 301 is still persisted.
If you are using an Xbox
- Push the Xbox button located on your Xbox controller and go to the Setting gear icon.
- Select the Settings option by scrolling down the list.
- Scroll down again and select the Network option.
- Now select the Network Settings option by navigating to the right pane.
- Click on the Advanced Settings by scrolling down.
- Click on the DNS settings option by scrolling down again.
- Select the Manual option
- For Primary Address option, type 18.104.22.168.
- For Secondary Address option, type 22.214.171.124
- Go back to Hulu to see if the error code 301 is resolved.
If you are using PlayStation
- Go to the Settings option on your Console.
- Select the Network option.
- Click on the second option from the list saying Set Up Internet Connection.
- If your PS device connected to wifi, then select the Wifi option, and if you are connected through a LAN network, then select LAN.
- Select the Custom option.
- If you have no preference, select the automatic option for IP Address and DHCP Settings.
- For DNS settings, click on the Manual option.
- For Primary DNS, type 126.96.36.199 by clicking on it.
- For Secondary DNS, type 188.8.131.52.
- Now, go back to Hulu to see whether the error code 301 is resolved.
Method 5: Date and Time Configuration
Incorrect date and time configuration is another most common reason that can cause Hulu to display error code 301. Configuring date and time, regardless of what device you are using, is a straightforward process, and you can do it by yourself.
Method 6: Uninstalling and Reinstalling the Hulu
If the Hulu error code 301 is persisted after trying all the above-stated methods, then the last option to fix Hulu error code 301 is to uninstall and reinstall the Hulu app again on your device. After completing this process, you will be able to see whether the issue is resolved. If the Hulu error code 301 still exists, make sure to contact the Hulu customer support because it might be on their end.
Hulu is one of the most popular United States video-on-demand services. You can stream your favorite TV shows and movies and watch Hulu Live TV. Recently the majority of Hulu users start complaining about the error code 301 that frequently occurs when they want to stream a video.
If you are amongst those users who face the same problem, then you can try to resolve it by yourself. This article covers all the possible methods to resolve the Hulu error code 301 through a step-by-step guide. If you have any suggestions regarding Hulu error code 301, you can share it with us in the comment section below.
Below are FAQs asked by multiple users;
Q: How can I fix Hulu error code 13?
Ans: To fix Hulu error code 13, you can try to refresh the current page or reload the video you are streaming. If the error persists, you can try to resolve the problem by updating the Hulu app on your device.